Cancellation policy & cancellation form
Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity:
A. Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
Expiration of the right of withdrawal
At the beginning of the training, the right of withdrawal according to § 312g paragraph (2) number 9 BGB (German law) expires.
Up to two weeks before the start of the training, 85% of the price will be refunded. In the event of a later cancellation, non-appearance or premature termination of the seminar by the participant, the full seminar fee will be charged.
In the case of digital products, the customer waives the right of withdrawal upon receipt.
The right of withdrawal expires at the beginning of the service.
In order to exercise your right of withdrawal, you must send us (Larisa-Maria Vranceanu, Wiener Str. 58, 70469 Stuttgart, Germany, email: email@example.com) a clear statement (e.g. a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
If you finance this contract with a loan and later revoke it, you are no longer bound by the loan contract, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender uses our cooperation with regard to the financing. If we have already received the loan when the revocation takes effect or when the goods are returned, your lender takes over our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation or the return. The latter does not apply if the subject of the present contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you want to avoid a contractual commitment as far as possible, make use of your right of revocation and also revoke the loan agreement if you also have a right of revocation.
B. Withdrawal form
If you want to revoke the contract, please fill out this form and send it back.
Wiener Str. 58
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on(*) ____________ / received on (*) __________________
Name(s) of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notified on paper)
(*) Cross out what is not applicable